Acceptable Use Policy
Last updated 13 July 2026 · Governing law: England and Wales
To keep Sheen safe and lawful for everyone, you agree not to misuse the service as set out below.
1. Chemical safety
- Do not use Sheen to plan or encourage mixing incompatible cleaning chemicals.
- Never combine chlorine bleach with ammonia or acids. Always follow product safety data sheets, ventilate, and keep products away from children and pets.
- Test any method on a small hidden area before wider use.
2. Honest use of visuals
- Do not use Before/After or refresh visuals to fake, exaggerate or misrepresent the cleanliness or condition of any property.
- Do not use generated visuals to mislead tenants, landlords, buyers, insurers or any other party.
3. Photos and other people
- Only upload photos you have the right to use.
- Do not upload photos of other people’s property without their permission.
- Do not upload sensitive personal data or images of identifiable people without consent.
4. Prohibited activity
- No unlawful, harmful, hateful, deceptive or infringing content.
- No attempts to break, overload, scrape or reverse-engineer the service.
- No reselling or passing off Sheen outputs as a professional cleaning, remediation or inspection service.
- No use to provide medical, health, safety-certification or hazardous-materials advice.
5. Enforcement
We may remove content or suspend accounts that breach this policy. Report misuse to support@holwatman.shop. This policy works alongside our Terms of Service.